How often do you turn to someone you consider to be an “expert” for guidance and advice?

How often in your day to day life do you  find yourself talking about the same problems or issues over and over again to the same group of people,  and going around and around in circles - and then end up concluding that things are like it just because that is the way it is?

I see people talking about how to handle Millennials.  How recruitment of good people into the home services and trades industries is a growing problem.  How working extended hours in your business is an accepted norm.

But what I also see is that we are talking to the same kind of people as us, in a similar industry.  And they confirm to us that they are in the same boat. This is confirmation bias right there in action.  

Be aware of it.

It is the old adage - the same thinking that got you into your current situation is not the thinking that will get you out of it.

You know this -...